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1800 888 236

For Immediate

This website is operated by DirectLine for the purpose of providing alcohol and drug counselling, information and support for the benefit of the public. The service is provided free of charge for anyone concerned about an alcohol or drug problem, and is available to residents of Victoria only.

Our assessments and counselling are based on the information you choose to share with us. While our counsellors will make every effort to assist you with the issues or problems you identify, you are in the best position to determine how relevant this information is to your situation. Services provided by DirectLine are not a substitute for independent professional advice from your own or another health professional.

Nothing contained in this site is intended to be used as medical advice and is not intended to be used to diagnose, treat, cure or prevent any disease.

DirectLine does not accept any liability for any injury, loss or damage incurred by use of, or reliance on, the information.

Linkage to external websites should not be taken to be an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this site. Users of links provided by this site are responsible for being aware of which organisation is hosting the site they visit.

Views or recommendations provided in linked sites do not necessarily reflect those of DirectLine.

Security of the DirectLine website

Every endeavour is made to ensure that this site is secure. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects.

Quality of information: always check the information

DirectLine makes every effort to ensure the quality of the information available on this website and updates the information regularly. Before relying on this information on this site, however, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances.

DirectLine cannot guarantee and assumes no legal liability or responsibility for the accuracy, currency or completeness of the information.

Links to external websites

This website contains links to other websites which are external to DirectLine. DirectLine takes reasonable care in selecting linking websites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

DirectLine accepts no liability for any interference with or damage to a user's computer systems, software or data occurring in connection with this website. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.


Copyright in the information and materials on this website, the design, text, graphics, images, software and layout is owned or licensed by Turning Point. The copyright in some materials incorporated within this web site may be owned by third parties.

You may use this information for your own personal use and reproduce a hard copy for personal use only. You may not use this website to sell a product or to increase traffic to your website for commercial reasons.

You must not otherwise reproduce, adapt, modify, distribute, sell, publish or transmit in any form or by any process any of the material on this website, except as permitted by the Copyright Act 1968 (Cth) or other applicable laws, without Turning Point's prior written consent.