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Confidential alcohol & drug counselling and referral in Victoria

Talk to us by phone or speak to us online

24 hours, 7 days
free and confidential
qualified counsellors by
phone or online
support and referral
For you, family
members and others

Concerned about your drinking or drug use?

Do the self-assessment to understand your drinking or drug use.

Do a self-assessment

Get help now

DirectLine offers counselling and referral to specialist treatment services.

For you
For someone else
For health professionals

NEW: Online counselling now available

DirectLine now provides online counselling as well as support by phone.

Find out more about online counselling

AOD Pathways

AOD Pathways provides support to individuals and families who have experienced difficulty in accessing drug and alcohol treatment.

Learn more about AOD Pathways

Register Now

Ready 2 Change

Ready 2 Change (R2C) is a free telephone counselling program for people living in Victoria who are struggling with their drug or alcohol use.

Learn more about Ready 2 Change

Register Now

It's OK to ask for help

Some reasons you might ask for help

You’ve tried to change but it’s been difficult

Coping with a drug or alcohol problem on your own is difficult. Our counsellors can help you put a plan in place and give you techniques to manage a change for the better. If you need more dedicated support, we can refer you to a specialist service

It’s causing issues with your relationships

Alcohol and drug problems can be the source of many relationship problems. DirectLine can provide advice on how to manage your alcohol or drug problem, and also refer you to specialist relationship and family support services.

You regret things you’ve said or done under the influence

If you’ve often had regrets about things you’ve said or done while drinking or using drugs, it may be an indicator that you need some help. Talk to a counsellor about your drug and alcohol use and help take stock of your situation.

You’re not feeling physically or mentally healthy

Alcohol and drugs can take a toll on your mind and body. If you’re not feeling healthy or have medical problems relating to your drinking or drug use, we can connect you with a support service that’s right for you.